The American Association of State Highway and Transportation Officials (AASHTO) publishes the Transportation Operations Manual (TOM), which provides a holistic view of transportation systems management and operations (TSMO) and encompasses a broad range of topics and tactics within the discipline.

NCHRP Web-Only Document 472: Transportation Systems Management and Operations: Implementation Guide, produced by TRB’s National Cooperative Highway Research Program, complements the TOM by providing effective practices and other resources that illustrate the practical application of operations topics, concepts, and strategies presented in the manual. The Guide presents more than 160 effective TSMO practices from transportation agencies, highlighting tangible benefits and implementation approaches. It is designed to help agencies learn from these practices and apply them within their own contexts to support the implementation of TSMO programs and strategies.

Rapid technological advances and the growing use of vehicle-based telematics are providing transportation agencies with real-time data that can improve safety, operations, and roadway performance. However, effective use of telematics data is complicated by challenges related to data access, privacy, standardization, and private-sector data sharing. Differences in the capabilities and needs of state and local departments of transportation (DOTs) also make it difficult to develop a single approach to integrating and using telematics data.

NCHRP Research Report 1197: Vehicle-Based Telemetric Data for State and Local Transportation Agencies, produced by TRB’s National Cooperative Research Program, examines the current use of telematics data by transportation agencies, including available data vendors and analytics platforms, agency practices and experiences, real-world applications, challenges and barriers to adoption, and potential actions and policies to help state DOT agencies of all sizes more effectively use telematics data.